Pari-mutuel Privacy Policy

Last updated: June 1, 2025

This Privacy Policy describes how Pari-mutuel ("we," "us," or "our") collects, uses, and shares your personal information when you use our football betting services ("Service"). We are committed to protecting your privacy and handling your data transparently.

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1. Information We Collect

We believe in collecting only the information necessary to provide you with a secure, efficient, and enjoyable betting experience. The primary personal information we collect from you is your:

• Phone Number: We collect your phone number during account creation to uniquely identify you, to send you important security notifications (like One-Time Passwords for verification), and to facilitate M-Pesa payments for deposits and withdrawals.

Beyond your phone number, we collect operational data related to your use of the Service, which may include:

• Transactional Data: Records of your bets, deposits, withdrawals, and account balance.
• Device and Usage Information: Information about the device you use to access our Service (e.g., mobile device type, operating system) and how you interact with our platform (e.g., pages visited, features used). This helps us improve our service.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Account Creation and Management: To create and maintain your user account, verify your identity (via OTP), and manage your membership status.
• Payment Processing: To process your M-Pesa deposits and withdrawals securely and efficiently.
• Service Delivery: To allow you to place bets, view match information, and participate in our referral program.
• Security and Fraud Prevention: To protect your account from unauthorized access and to detect and prevent fraudulent activities.
• Customer Support: To provide assistance and respond to your inquiries.
• Service Improvement: To understand how our Service is used, analyze trends, and make improvements to features and user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information only in the following limited circumstances:

• Payment Processors: We share your phone number with M-Pesa (Safaricom) for the sole purpose of facilitating your payment transactions.
• Service Providers: We may use third-party service providers (e.g., SMS gateway providers for OTPs) to perform functions on our behalf. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using secure connections (HTTPS), encrypting sensitive data like passwords, and restricting access to your data to authorized personnel only. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

You have certain rights regarding your personal information:

• Access and Correction: You can access and update your profile information through your profile page.
• Account Deactivation: You may have the option to deactivate your account.

Please note that we may retain certain information as required by law or for legitimate business purposes (e.g., record-keeping for transactions).

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date.